Business Micros Boosts Technical Resource Team

Posted on 16 January 2015

Category: Latest

Business Micros has appointed two new support technicians at its Newton-Le-Willows sales office to help even more customers who want to maximise the benefits of their software packages.

James Hunt and Phil McCabe are both now providing specialist advice online and on the phone on a range of manufacturing and pricing queries, and are helping customers who want to add new modules to extend the scope of their software.

They are also assisting in online training sessions for customers and are tasked with making sure that customers always get a fast and efficient response from Business Micros.

James is also spending some time out on the road alongside the rest of the Business Micros installation team helping customers with machine changeovers and installations.

Business Micros’ Managing Director Graeme Bailey said:  “We are committed to delivering the very best customer service and we’ve shown that we are prepared to invest in the resources necessary to achieve that.  We have already restructured our Technical Resource team so that it is more efficient and, with the appointments of James and Phil, we now have 10 members of staff supporting both new and existing customers.”

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