Sir,

Where are the WERs?

I’ve just completed the Birmingham leg of Business Micros’ popular We Come to You promotion visiting customers who pay for our support service to make sure they are getting the maximum value from their software and demonstrating new programmes.

Along with two of our sales and installation team, I met 46 fabricators in four days. This might seem like a hectic schedule but when I point out that most of....

Business Micros completed its first software installation in Australia at the end of 2008 and has been monitoring the fenestration market there ever since to identify any further opportunities in a region where PVC-U so far accounts for only 2% of window and door sales.

In May this year, Overseas Development Manager Nick Bailey made the long trip back to that first customer in Perth to provide follow up support and updates and used the o....

With suppliers across the fenestration industry increasingly bemoaning the fact that customers are reluctant to leave their offices to attend exhibitions or Open Days, Business Micros has turned a negative into a positive with a series of new ‘We Come to You’ promotions.

The software specialist has devised a programme of three day visits by members of its sales and support team to different regions of the UK making appointments with all ....

Business Micros has launched an entry level version of its EvoNet business management software.

Branded EvoNet Core, it gives progressive fabricators access to the key order processing, bar code scanning and customer relationship management elements of the popular EvoNet programme for just a £395 initial outlay followed by a low cost monthly rental.

Graeme Bailey, Managing Director of Business Micros, says the company is responding....

Stoke based REHAU fabricator UK Window Systems has added to the package of support it offers to its trade customers with the launch of an online order tracking facility from software specialist Business Micros.

The EvoCITE (Customer Interactive Tracking Environment) software allows installers to track the status of all their orders from UK Window Systems online and in real time.

They simply log on to the fabricator’s system and r....

Fabricators considering changing over to Duraflex will get even more than they bargained for now that the forward-thinking systems company has added ‘DuraNet’, a exciting new software package, to its considerable list of value-added support services.

Designed to make the fabricator’s business more efficient and effective, DuraNet works alongside the Evolution manufacturing software and can be used to manage everything from order process....

Business Micros has demonstrated its ability to provide a completely tailored solution for customers with an unusual application for its Evolution software in Cornwall.

Carrick Housing is an ALMO working under a license agreement for a number of local councils and social housing providers around Truro. Its fabrication business provides a complete PVC-U window upgrade and refurbishment service for up to 300 houses per year.

At the ....

It is with a great deal of sadness that Business Micros has announced the passing of its founder Des Sharratt in late December 2009.

Des was the man whose vision established Business Micros in 1979 when software in manufacturing was in its infancy, and who was instrumental in the company’s growth first in the aluminium window and door sector and later in timber and PVC-U.

He worked closely alongside current managing director Grae....